Systems partner to a small number of agencies
Your agency runs on
Slack and messy tools.
That costs time, then money, then you.
We build the one system it should run on.
Your tools plug into it. AI does its part (without slop).
Serve more clients with your existing team while your margin goes up.
A London email agency
“Nothing he can’t do.”
What changes
First it costs time. Then money. Then you.
- Time trackingOn the job itself, not on a timesheet.
- Monday reportHours per person and per client, in Slack.
- Ops dashboardMargin per client, utilization per person, room for more clients: all in one view, fresh every morning. You decide on data, not on a guess.
A margin too thin for one more salary.
- AI MakerMakes the first version of copy, design and more, and learns.
- HandoffsWork moves to the next person by itself.
- Slack captureOne emoji turns a request into a task.
On Monday it starts over.
- AI QATypos and broken links are caught before you look.
- Client portalClients see where their work stands, without asking.
- RemindersGo to the client after two working days, then before the deadline.
These are examples of the core features, not the limit.
We solve problems as we go. No problem is unsolvable. No tech is unbuildable.
Time back is capacity. Capacity is clients. Clients are margin.
What it is
Your tools stay. They plug into one system.
It’s built in Notion. Notion stopped being a notes app a while ago: it is now the cheapest place to keep the code, the people and the data together. Your project tool moves into the system. Everything else stays.
Method
Most agencies jump straight to AI, and that’s why it doesn’t stick. There’s nothing underneath it.
-
1. CentralizeEvery client, job and hour in one system, each client with its own portal. What isn’t centralized can’t be measured.
-
2. MeasureHours per deliverable and margin per client, refreshed every night, even when nobody tracks their time. What isn’t measured can’t be improved.
-
3. AutomateHandoffs, approval reminders and weekly reports run by themselves, from one person to the next.
-
4. AI on topA first draft the moment the brief is approved, in that client’s voice. Every finished piece proofread before a human sees it.
Terms
- Who we take on
- Marketing and creative agencies, and in-house marketing teams at D2C brands, from around $1M in revenue. A small number at a time.
- Installation
- Six to eight weeks. We map your operations, build the system and move your team onto it.
- Partnership
- After that we stay on as your systems partner and keep improving how the business runs.
- Hourly billing
- None. We promise outcomes and outputs, and we don’t count hours.
- What we need
- A founder who decides, a team that moves onto one system, and feedback within a day.
- Not for
- Anyone who wants a Notion freelancer or a template. We’re the wrong firm for that.
References
“Simon is hands down the best operations pro I’ve worked with. His ability to combine clear client communication with a deep understanding of systems is rare.”
“Automation and centralization have saved us countless hours every week.”
Partners
“I make your business as efficient as possible so you can focus on growing it.”
Between us, systems for 40+ companies: agencies, funded startups, VC firms and a construction firm.
The people who design your system also build it and answer for it. There’s no account manager in between.
Enquiries
Reach out to us
We reply within two working days. If it’s a fit, we talk. We use what you send only to reply to you.